Mena, Arkansas
Not resolved
2.3
Details
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Okay, so I got the Vyve internet.phone, and television bundle...

Within a week I had already had numerous and numerous phone calls from telemarketers that knew my first name.....Okay, so I think, this is just a coincidence for the first week... Then, week after week the same exact thing...telemarketers that ALL knew my first name... All times of the day and night...

I truly believe in my own opinion that VYVE is selling my information to third parties for telemarketing purposes...

I unplugged the dam phone....

And the internet....whole new deal there too. They told me 10 megs per second... I am lucky to get 3 on most days and 4 on good days.

I called them about this all and was told by the operator that I had been given a deal, and it would cost me more to downgrade to the 3 meg per second option.

What a crock of ***! I SHOULD HAVE WENT WITH SWB. And, when I can afford to change, I will.

Reason of review: Bad quality.

Monetary Loss: $200.

Preferred solution: Deliver product or service ordered.

I didn't like: Bundle deal.

Company wrote 0 private or public responses to the review from Oct 21, 2015.
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