No internet service again!!! EVERYTIME service is scheduled I wait ALL DAY with no call and no show.
Vyve's own dispatch can never get ahold of the tech. Dispatch always promises they will call back and they never do....MUST BE VYVE'S COMPANY POLICY...they just tell you what the customer wants to hear. Last time I had service the tech told me the line bringing in service needed attention and was expected to have future problems. They have not addressed the problem and I'm down again.
This is a HUGE hindrance to my business. If I ran my business like they do I would not have a business.
There is no excuse for not calling or keeping the customer informed! Shame on you Vyve Broadband!
Reason of review: Poor customer service.