Vyve Broadband Cable Tv Service Reviews

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I have had Vyve cable and Internet for TWO weeks and all of a sudden it doesn't work at all. I've been on the phone with customer service for 2days, and while they've been friendly, are completely useless. They tell me someone is on their way, and hours later I'm on the phone again with the assurance it will be fixed today. Now it's tomorrow if I'm lucky. Communication is severely lacking with this company. Unfortunately we have to make do...
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Our cable service has always sucked and was completely overpriced, but we are limited in options in our small area. After continued problems with the account, I cancelled my account. Now, they won't refund over $140 for services paid for in advance. I have spent well over 2 hours on the phone trying to get a refund and have talked to not less than 6 representatives who give me nothing but the run around. No matter how many times I ask, I am...
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1.0
I didn't like
  • Terrible customer service
  • Quality of service
  • Overpriced
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