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Unsatisfied customer! I try to get an extra line connected to my home for Wi-Fi service in my she shed.

And I have been told that the technician says that I have a business in my building that I do not have. And I have been on the phone several times arguing with an agent about this. Im told that I need

Commercial service connection and I do not have a business at my home.

If I had a beauty salon at my home or nail salon I do not need Wi-Fi to operate that business so why am I being told that I have a business search and I do not. I am very frustrated and I cannot get the supervisor of this technician to speak with me on the phone about this matter or to come to my home to prove that I do not have a business

User's recommendation: Never recommend.

Preferred solution: Let the company propose a solution.

Vyve Broadband Pros: Internet when it works.

Vyve Broadband Cons: Customer service have no clue about products.

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