filters
State:
Show
City:
Show
Product:
Show
First time customer with vyve. Service needed is internet and cable...day one of hook up the tech was loopy, left all sockets completly uncovered and service lasted 15 minutes after he left. I called customer service and he sounded like he was at a grocery store and he...
Read more
Company wrote 0 private or public responses to the review from Dec 07.
1.0
#1418040
Reply to reviews
Folks, this is the worst service provider I have ever had. Their service in South Georgia is VERY VERY BAD, specifically in Coffee County Georgia. I DO NOT RECOMMEND THE COMPANY. The internet service goes in-out on an ongoing basis. Called in the regarding the issue...
Read more
Company wrote 0 public responses to the review from Aug 27.
#1340303
Reply to reviews
Show

Vyve Broadband - Slow and does not reach the entire house

I live in a small 2 bed room home. There is no reason that my wifi shouldn't reach from the living room into the bedroom (roughly 30 foot). This is ridiculous.
Company wrote 0 public responses to the review from Jul 19.
1.7
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1307827
Reply to reviews
u have the slowest connection in the world right now my stuff would not even pop up when i go on you tube. when i try to stream it automatically would shut off fix Ur stuff please. u guys waste my time everyday u need to upgrade everyone connection i do not even get...
Read more
Company wrote 0 public responses to the review from Jun 24.
#1287542
Reply to reviews
Show

Vyve Broadband - Internet is slow

Internet goes out at least once on a good week.All of town has been without internet all day. They refuse to update anyone.
Company wrote 0 public responses to the review from Jun 20.
#1284074
Reply to reviews
I've been with Vyve for 5 1/2 years or so and nothing has worked right since I was changed first, from Charter to Mediastream and then Vyve (Charter and Mediastream were WONDERFUL compared to Vyve). In the beginning, they sent someone to check my phone lines and other...
Read more
Company wrote 0 public responses to the review from Jun 09.
#1276381
Reply to reviews
Resolved
When I moved from the rent house to my own house, I had VYVE broadband. I took the modem to them on March 30 and on the following few days another payment was taken out for the month of April. I called, they confirmed they owed a refund, meanwhile I had to pay for stop...
Read more
Company wrote 0 private or public responses to the review from Jun 01.
Anonymous
NoSuchPersonNoSuchZone

I just wanted to add that every other day I get a crap junk mailing from Vyve and on every one of them I have been writing "Return To Sender" on them. Even the plastic card ma...

Vyve
FearlessHumpbackWhale

Not an issue. I got my refund. And you don't get to critique my emotions.

3.1
#1269088
Reply to reviews
Show

Vyve Broadband - No customer service

I have had to call back week after week cause when told they would call me back would never happen I am in the customer service industry and calling and communication is key to good customer relationships as I sit on hold trying to talk to a manager I am writing this cause emails been set no return calls
Company wrote 0 private or public responses to the review from May 11.
#1253418
Reply to reviews
Switched from Windstream internet and Direct TV to Vyve...Couldn't be happier. TV and Internet stays on during bad weather. Valarie in Shawnee OK helped me get Nick Sehorn to bury my cable and he did it quickly and was the most polite person I've ever met. They have...
Read more
Company wrote 0 public responses to the review from Mar 26.
4.8
I liked
  • Customer service and reliability
I didn't like
  • How long it took to get the cable buried
#1219319
Reply to reviews

Contact Vyve Broadband

Mailing Address:
Reckson Executive Park Four International Drive Suite 330
Rye Brook, New York 10573
United States
Phone:
(855) 367-8983
More
Show

Vyve Broadband - Great Customer Service!! Guymon, Ok!

Just want to give a shout out to Jennifer at the Guymon, Ok office!! She went above and beyond helping me select my internet service !!! Thank you Jennifer!
Company wrote 0 private or public responses to the review from Mar 15.
4.4
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Guymon, Oklahoma
#1211576
Reply to reviews