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1.0

It never fails if it is not the internet messing up its the phone or cable sometimes all three this happens at least once a week. we want them gone worst service all around.

call them they are not knowledgeable at all. They lie to you about discounting your bill when you have an issue , can not get on the voice portal, always have to wait on a new letter with a new password to be sent. They are just not reliable at all. Always having to replace the same stuff over and over boxes over heating, defective cable.

The guys come out fix it and maybe it will hold for a month or not.

I have gone threw so many of there arris boxes it is not even funny. Maybe if they used new and not refurb they may learn something.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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